Please choose:

FAQsFormsPreparation StepsService RequestsWebinar Sign-Up


In Canada, please contact your local Russell Food Equipment parts and service department in your province. A list can be found at for phone numbers.
For 1 year warranty work, please call 1-888-786-2403 (8:00 – 5:00 pm CST) and include the serial number and date.

For any Service Requests in the USA, please visit

For any general non-service information, please go to the Contact Us section of this website to send us an email.